AI-powered digital marketing & automation · Pratap Nagar, Nagpur · Since 2011 +91 93729 87738  |  info@expressmedia.in
WhatsApp marketing & API

WhatsApp Marketing & Business API in Nagpur

Your customers already live on WhatsApp. Use it to reply instantly, follow up automatically and sell more, the official way.

What we set up: the official WhatsApp Business API, broadcast campaigns for offers and updates (following WhatsApp’s rules), automated follow-up journeys, an AI chatbot for common questions, and analytics, all integrated with your website, ads and CRM.

Services

WhatsApp marketing & API services

Business API integration

Setup, verification and management of the WhatsApp Business API so you can message customers at scale.

Broadcast messaging

Send promotions, alerts and updates to opted-in customers within WhatsApp’s guidelines.

Automated campaigns

Welcome messages, reminders, re-engagement and follow-ups triggered by customer behaviour.

AI chatbots

Answer common questions, share brochures and capture leads 24/7, then hand over to your team.

Analytics & reporting

Delivery, read and reply rates, and campaign results, so you can decide using data.

API integrations

Connect WhatsApp with your website forms, CRM, booking or billing systems.

Use cases

How businesses use WhatsApp with us

E-commerce

Personalised campaigns

Product recommendations and offers that lift repeat purchases.

Support

Streamlined customer support

API-based support desk with quick replies and ticket hand-off.

Events

Event promotion

Invitations, reminders and location pins that drive attendance.

Real estate

Client communication

Instant project details, brochures and site-visit scheduling.

Restaurants

Footfall campaigns

Offers and festive menus sent to loyal customers.

Education

Student engagement

Admission follow-ups, fee reminders and parent broadcasts.

Running a resort or waterpark? See our venture Resort Sathi, a WhatsApp-first CRM built for resorts.

Process

Getting started is simple

  1. Consultation

    We understand your goals and agree on the right WhatsApp setup.

  2. Implementation

    API setup, message templates, campaigns, chatbot flows and targeting.

  3. Reporting

    Regular reports and improvements based on results.

FAQ

WhatsApp marketing: common questions

What is the WhatsApp Business API?

The WhatsApp Business API is the official way for businesses to message customers at scale from software. It supports approved message templates, chatbots, multiple team members and integration with your CRM or website.

Is bulk WhatsApp messaging allowed?

Yes, through the official WhatsApp Business API, to customers who have opted in and using approved templates. We set this up correctly so your number stays in good standing.

What is the difference between the WhatsApp Business app and the API?

The free WhatsApp Business app suits a single phone with manual replies. The API supports automation, chatbots, broadcasts to large opted-in lists, multiple agents and integrations.

Can WhatsApp be connected to my Facebook and Instagram ads?

Yes. Click-to-WhatsApp ads send people directly into a WhatsApp chat, where automated replies and your team can follow up immediately.

Still have a question? Ask us on WhatsApp or call +91 93729 87738.

Start selling on WhatsApp

Book a free demo of WhatsApp API, broadcasts and chatbots for your business.